Anyone out there like a fun graphic design story? Yeah, me too... I stumbled on this one on Blah Blah Blahg and just had to share. Designer Tyler Thompson was bored one day while flying Delta and had lots of time to concentrate on how BAD the layout and design of their boarding pass is.
So he doodled for the duration of the flight and came up with a few of his own designs, and blogged about it.
Other graphic designers added their suggestions as well.
website of Dustin Curtis - another example of a designer take on a poor customer experience. So, seen anything lately you would like to redesign?